Terms Of Service

Last updated on 23 Aug 2025

Welcome to TurboPine (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and AI automation solutions (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services Provided

We provide custom AI automation solutions designed to improve efficiency and business performance by automating repetitive tasks. While we strive to deliver high-quality solutions, we do not guarantee specific business outcomes, revenue increases, or performance metrics.

2. Client Responsibilities

By engaging with our Services, you agree to:

  • Provide accurate and complete information during onboarding or discovery sessions.

  • Grant us necessary access to your systems, accounts, or third-party platforms required for implementing automation.

  • Use the Services only for lawful purposes and in compliance with applicable laws.

  • Remain responsible for how your employees, agents, or contractors use the automations we build.

3. Data Collection and Use

We collect personal and business information such as name, email, and system login details during onboarding and discovery sessions.

  • This data is used solely for providing Services and will not be sold or shared with unrelated third parties.

  • We may use trusted third-party service providers (e.g., hosting, communication, or API providers) to deliver Services.

4. Confidentiality

We treat client information as confidential and will take reasonable steps to protect it. However, we are not liable for unauthorized access due to security breaches, cyberattacks, or misuse of client systems outside our control.

5. Payments & Refunds

  • Payments for Services will be agreed upon separately in writing or contract.

  • All payments are non-refundable, unless otherwise explicitly stated in writing.

6. No Liability for Third-Party Services

Our Services often integrate with third-party tools, APIs, or platforms (e.g., Google, Meta, payment gateways, CRMs). We are not responsible for:

  • Downtime, failures, or errors caused by third-party services.

  • Changes in third-party pricing, availability, or functionality.

  • Client misuse, incorrect configurations, or unauthorized access.

7. Intellectual Property

  • We retain ownership of all methodologies, templates, and intellectual property used to deliver Services.

  • Clients receive a license to use the delivered automations within their business but may not resell or distribute them without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages, including loss of revenue, profits, or data.

  • Our total liability under these Terms shall not exceed the fees paid by you for the Services in the 3 months preceding the claim.

9.Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Erode, India].

10. Termination

We reserve the right to suspend or terminate Services at any time if you:

  • Breach these Terms.

  • Fail to pay agreed fees.

  • Misuse the Services in a way that may cause legal or reputational harm.

11. Contact Us

For questions, please contact: TurboPine. Email: keruba@turbopine.com